Terms & Conditions
****Do not purchase our backdrop designs if you intend to use them for Digital Backdrop Template Creation. This is a breach of copyright and legal action will be pursued *****
Smaller props (not including backdrops unless RTS)- Within Australia, we pack 7 days per week, Mon-Sun.We use Fastway and Australia Post for the majority of our shipping.
BACKDROPS-- Our Neoprenes and Stretch Fabrics are now printed in Sydney! We aim for 5-10 Days delivery, this may be slightly less or slightly more.
International orders-- We pack 7 Days a week. We are not responsible for any Customs or Duty Costs incurred for your country.
Out of stock items
Should your product/s be out of stock, we will contact you to advise this.
Are the backgrounds/floors waterproof?
The canvas drops are NOT waterproof and not washable. When printing, the ink it laid on top of the material so if you try to use water on it, the ink will wipe off.
The mat (neoprene) floors ARE WATERPROOF. you can spot clean or scrub them down and then just hose them off.
***WE DO NOT RECOMMEND YOU DO CAKE SMASHES ON THE DROPS WITHOUT USING PLEXIGLASS ON TOP. ICING WILL STAIN AND RUIN YOUR BACK DROPS.
Colour: Colours may appear different on every monitor and screen device, Our printers, print in CMYK and What you view on the web is SRGB. While we do our best to match as close as possible there may be slight colour variations.
Ideally if you can lay your drops flat, they will always stay flat. Best storage is either on a hanging system or kept rolled in the tube provided.
By agreeing to the terms and conditions at checkout, you understand this information. No refunds or exchanges will be given once the backdrop has been ordered with the print house. We also do not exchange or refund due to change of mind, incorrect finish ordered etc.
***The purchase of Intuition Backgrounds and Divine Miss Ruby Designs backdrops and props are for personal business use only. These are NOT to be used for hire/rent or for Digital Backdrop Sales. Should you be seen to be operating a business who hires or rents props or breaches copyright with our designs, we will no longer sell to you or anyone who assists in supplying our products to you. Legal action will be pursued. This measure is in place to protect our designs and the huge investments made into our business. Use of our backdrops for commercial use (other than personal studio use) is a breach of Copyright Laws in Australia. ***